Itil V3 Process Map Pdf

Itil V3 Process Map Pdf' title='Itil V3 Process Map Pdf' />ITIL V3 2011 Information Technology Infrastructure Library Сборник литературы по ITIL. Скачать бесплатно Библиотека. Training Programs and Courses Training, Certification, SelfHelp and Career Training. An Introduction to PMBOK Guide 5th Edition Knowledge Areas, Processes and Process Groups. One of the most discussed tables in the Project Management Institutes PMI, A Guide to the Project Management Body of Knowledge, PMBOK Guide Fifth Edition is the Project Management Process Groups and Knowledge Areas Mapping matrix, found in Table 3 1 on page 6. This table maps the 4. Knowledge Areas, as well as to their corresponding Process Groups. At first glance, the table seems quite complicated, so lets break it down and uncover why a solid understanding of the relationships between processes, Process Groups, and Knowledge Areas is important to anyone preparing to take the Project Management Professional PMP exam. Alabama Home School Program. Its so important, in fact, that we suggest you memorize this matrix and the relationships it calls out. Memorizing the table will prove to be a valuable asset to you during your PMP Exam. Further reading my personal PMP Exam study notes here. What is a Process of project management Lets start with the building blocks of the matrix  what is a processIT Process Wiki The ITIL Wiki is about ITIL 2011, ITIL V3 V2, ISOIEC 20000 and IT Service Management ITSM. ITIL Service Lifecycles and the Project Manager Mark Thomas January 17, 2011 The intersection of IT Service and Project Delivery Presented to Kansas. EzineArticles. com allows expert authors in hundreds of niche fields to get massive levels of exposure in exchange for the submission of their quality original articles. Here the CIs are linked to expand on the appropriate attributes, and it becomes easier to navigate the map of CIs to each other and to their impact upon the overall. Software Asset Management SAM and ITIL Service Management together driving efficiency Ian Preskett MIET C. Eng. MBCS CITP Software Asset Management Consultant. At its most basic level, a process is simply a way of transforming an input into an output using proven tools and techniques. Good processes based on sound principles and proven practices are extremely important for a projects success. Processes, like a roadmap, keep the project going in the right direction they can also help minimize confusion and uncertainty among the project manager and the project stakeholders and can help drive progress from start to finish. The PMBOK Guide identifies 4. What is Knowledge Areas The overarching piece of our matrix are the Knowledge Areas. Each Knowledge Area is made up of a set of processes, each with inputs, tools and techniques, and outputs. These processes, together, accomplish proven project management functions and drive project success. Thus, the Knowledge Areas are formed by grouping the 4. Knowledge Areas also assume specific skills and experience in order to accomplish project goals. The PMBOK Guide currently recognizes 1. Knowledge Areas, each of which includes a detailed description of the processes associated with that area. These Knowledge Areas are Project Integration Management, Project Scope Management, Project Time Management, Project Cost Management, Project Quality Management, Project Human Resource Management, Project Communications Management, Project Risk Management, Project Procurement Management, and Project Stakeholders Management added in the Fifth Edition. What is Process Groups So, where do Process Groups fit in The 4. Initiating, 2 Planning, 3 Executing, 4 Monitoring and Controlling, and 5 Closing. These groupings reflect the logical integration and interactions between the individual processes, as well as the common purposes they serve. That is, the Process Groups band together the project management activities that are relevant to each project phase and provide a means for looking at best practices within one Knowledge Area at a time. For example, in the Initiation Process Group, youll complete the individual Initiation processes like defining scope, goals, deliverables, assumptions, limitations, etc., that make up the project charter. Within the Initiation Process Group, you would also complete all activities and processes for identifying project stakeholders. Similarly, processes required to track, review, and regulate the progress and performance of the project are all included in the Monitoring and Controlling Process Group. So, processes with a common goal or theme are grouped together into a Process Group. Its important to remember that Process Groups are not the same as project phases most projects are comprised of multiple subprojects or phases, and youll likely repeat each of the Process Group activities within each project phase or subproject. Why do we group processes like this One way to think about this is that the Knowledge Areas encompass what the Project Manager needs to know, while the Process Groups describe the actions the Project Manager and team needs to do. Or, put another way, Knowledge Areas are about knowledge on project management topics, while Process Groups seek to apply that knowledge. They provide a logical sequence of steps within the Knowledge Area. Every one of the 4. Knowledge Area and one Process Group, identifying the proven project management principles behind the process, and at the same time providing the means to accomplish it. As you study the processes within each Knowledge Area, its helpful to remember that the processes have a logical connection across the knowledge areas, so try to focus on that, rather than solely trying to memorize which process goes where. PMBOK Guide and PMPSo, why do I need to know this for the Project Management Professional PMP Exam Recognizing the interdependent nature of the development lifecycle is critical to effective project management. As a project manager, youll need to be able to identify ways in which the process groups interact with each other through the life of your project. Execution within some of the Knowledge Areas and processes will accomplish some project objectives directly delivering on other Knowledge Areas provides a method to achieve other objectives. Because the project management processes, Process Groups, and Knowledge Areas span the entire project lifecycle, questions discussing their relationships appear frequently in the PMP Exam. Remember that the Knowledge Areas focus on what the Project Manager needs to know, while the Process Groups describe the actions the Project Manager and team needs to do. Understanding and memorizing the hierarchical and yet interdependent relationships between the Knowledge Areas strategy, the Process Groups steps, and the building blocks 4. PMP exam. Most exam takers would make use of the first 5 minutes of their PMP Exam time to draw this table onto an empty sheet of paper from their own  memory, so that they can use it as a reference in answering their 2. Additional PMP Study Resources. If you find the above PMP study notes useful, you may want to check out the recommended PMP Exam study resources on my website all are free Wish you PMP Exam success Written by Cornelius Fichtner, PMP, CSM Instructor and producer of PM Prep. Cast and Edward Chung, PMP.